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Terms and Conditions

Terms and Conditions


Welcome to Please read the following terms and conditions (the “Terms and Conditions”) carefully before using this website. By using this website or any sub-site accessible on this website, the user ("user" or "you") accepts, without limitation or qualification, the Terms and Conditions set out below and any additional Terms and Conditions set out in any sub-site. If you do not agree to these Terms and Conditions, you should exit the website.

We will notify users of any material changes to the Terms and Conditions by publishing a notice of such changes on the homepage of this website. Your continued use of this site implies that you accept to be bound by any updated version of the Terms and Conditions.

You may wish to open these terms and conditions in another browser window so you may print them out.




You may register with ililily or you may log in as a guest to place an order for products through this website.

In return for allowing you to use the ililily website and benefiting from our services, you agree that any information you provide us about yourself at any time will be true, accurate, current and complete and that you will ensure that this information is kept accurate and up to date. If incorrect information is supplied, any contractual obligation ililily has is immediately null and void.



All content included on this site including but not limited to web site design, text, pictures and the selection and arrangement thereof are either the property of ililily or its contents suppliers and are protected by United States and international copyright laws. All software used on this site is either the property of ililily and is protected by United States and international copyright laws ALL RIGHTS ARE RESERVED. Permission is granted to electronically copy and to print in hard copy portions of this Web site for the purposes of placing an order with ililily and using this website as a shopping resource only. Any other use of materials on this Web Site including reproduction for purposes other than those noted above, modification, distribution, transmission, broadcasting republication, downloading or uploading without the prior written permission of ililily is strictly prohibited.



ililily and its web site design, text, pictures and the selection and arrangement thereof are service marks, trademarks, and/or trade dress of ("ililily Trade Marks"). You are not permitted to use the or ililily Trademarks or Third Party Trademarks without the prior written consent of ililily or such third parties that may own the Trademarks.


Content Supplied by Users 

If you send communications or materials to this website by electronic mail or otherwise, concerning any comments, questions, suggestions or the like, all such communications are, and will be treated as, non-confidential and nonproprietary. Thus, you give up any claim that any use of such material infringes any of your rights including without limitation moral rights, proprietary rights or any other right, including the right to approve the way in which ililily uses such material.

Any material submitted to this website, may be adapted, broadcast, changed, copied, disclosed, licensed, performed, posted, published, sold, transmitted or used on a royalty free basis by ililily anywhere in the world, in any medium, in perpetuity.        

Please note that this provision does not relate to any personal data that you submit which will be dealt with in accordance with the provisions of this website"s "Privacy Policy" which is part of these Terms and Conditions.


Amending the Terms And Conditions of Use

ililily may add to, change or remove any part of these Terms and Conditions of Use at any time, without notice. Any changes to these Terms and Conditions of Use or any terms shown on this website or any subsite hereof, apply as soon as they are shown. By continuing to use this website after any changes are posted, you are indicating your acceptance of those changes. ililily may add, change, discontinue, remove or suspend any other content displayed on this website, including features and specifications of products and services described or depicted on the website, temporarily or permanently, at any time, without notice and without liability.



We treat your privacy very seriously. ililily"s Privacy Policy provides details about the type of information we may collect from you and details of how we may use this information. You are asked to read our Privacy Policy, which forms a part of these Terms and Conditions and sets out the way in which your personal data is handled.


Use of the Site    

You agree that you will only use our web site in a way which is consistent with our terms and conditions and which complies with applicable laws and regulations. In particular you agree that you will not use our web site to upload or send any material which contains software viruses or other codes, files or programs designed to interrupt, destroy or limit the functionality of any computer software, hardware or telecommunications equipment or in any other manner which would interfere with or disrupt our web site.


Purchasing Goods        

Please click here to view our Frequently Asked Questions page. The Frequently Asked Questions page will advise you on how to place an order and purchase items. It also addresses common questions about delivery of items and our returns and exchanges policy.


Multiple Promotions      

Please note that any promotions/offers on the website are not applicable to be used in conjunction with any other discount, unless otherwise stated.



ililily will use all reasonable endeavours to ensure that this web site is fully operational at all times. However we cannot guarantee that the web site will be fault free. In particular access to this web site may be interrupted or restricted to allow for emergency or routine repairs or maintenance to be carried out or the introduction of new facilities or services.

Further, by using this website and any sub-site, you acknowledge and agree that the Internet uses elements and relies upon services, input and facilities which are not within the control of ililily and if ililily is totally or partially prevented or delayed in the performance of any of its obligations in providing a particular service, such a situation will constitute a "force majeure" and ililily shall be excused the performance for so long as such a situation endures.      

For the purposes of these Terms and Conditions, the term "force majeure" shall be deemed to include any cause affecting the performance by ililily of its obligations arising from or attributable to acts, events, omissions or accidents beyond the reasonable control of ililily. ililily reserves its right to restrict, suspend or terminate your use of this website or any of our services at any time if we believe, in our absolute discretion, that you have breached these Terms and Conditions.         

You agree to indemnify, defend and hold ililily and all of its associate companies, their directors, employees, information providers, licensors and licensees, officers and partners, (collectively, "Indemnified Parties") harmless from and against any and all liability and costs (including, without limitation, legal fees and costs), incurred by the Indemnified Parties in connection with any claim arising out of any breach by you of these Terms and Conditions. You will co-operate as fully as reasonably required by ililily and ililily’s defence of any claim. ililily reserves the right, at their own expense, to assume the exclusive defence and control of any matter and you shall not in any event settle any matter without the written consent of ililily.




We may amend this website and our services in any way and at any time with or without notice to you.


Complaints and Comments           

If you have any complaints or comments about our website or any of the products supplied to you, please contact ililily through the Contact Us section on the website.



The Terms and Conditions together with our FAQ and Privacy Policy contain the full and complete understanding between ililily and you. No advice or information, whether oral or written, obtained by you through or from the website or from any conversations with our staff will operate to vary these terms and conditions.           

The Terms and Conditions together with our FAQ and Privacy Policy and all contracts made under them shall ensure for the benefit of any successors and assignees of ililily.


Limitation of Liability            

To the fullest extent permitted by applicable laws, neither nor ililily nor any of their respective directors, employees, affiliates or other representatives will be liable for loss or damages arising out of or in connection with the use of, or inability to use, the materials in and/or facilities or services offered through this website.



By registering or placing an order on the ililily website, you indicate your consent to us and our commercial partners collecting and using your personal information in accordance with the terms set out in this policy. If you do not agree to these terms, please do not register or place an order on this site. Details of our commercial partners are set out below.


Collection of Personal Information     

When you engage in certain activities on this site, such as registering and ordering products, ililily may ask you to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, ililily may require that you provide us with personal information, such as your name, mailing address, e-mail address, telephone number and other personal identifying information. When ordering products on the site, you may be asked to provide a credit or debit card number.


How will we use your information  

When you submit personal information to ililily you understand and agree that ililily and its subsidiaries, affiliates and trusted vendors may record, transfer, store, and process your customer profile in any of the countries in which ililily and its affiliates maintain offices, including without limitation, the United Kingdom. All personal information submitted will be protected by us in accordance with current data protection legislation and this privacy policy. ililily collects this information in order to record and support your participation in the activities you select. If you order a product, for example, the information is used to mail to you the items ordered and to provide you with any benefits that may be made available to registered users. If you enter a contest, information is collected to qualify the entry and contact you regarding the contest or prize awards. ililily also uses information that you provide:


  • as part of our effort to keep you informed via mail or email about special offers, and other ililily products and services
  • for record keeping purposes
  • to improve the quality of our service
  • for market research
  • to track activity on our website
  • to understand your preferences so that we can improve the products or services we offer


ililily recognises and appreciates the importance of responsible use of this information. If you do not want the information you provide to ililily to be used to inform you of other products and special offers from ililily, and you indicate this preference when you provide the information to us, we will honour your preference.   

Your personal information is password-protected to prevent unauthorised access to it. We recommend that you do not divulge your password to anyone.


Disclosure of your information            

Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new partners or owners.

Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.


Changes to this privacy policy        

We aim to meet high standards and our policies and procedures are, therefore, constantly under review. From time to time we may change our security and privacy policies. Accordingly we recommend that you check this page periodically in order to review our current policies.


Updating and correcting information         

You may correct your personal information by emailing us at or by changing your profile on our website. Please include your name, address and/or email address when you contact us as this helps us to ensure that we accept amendments only from the correct person. We encourage you to promptly update your personal information if it changes.